Customer Service
Pierre Guerin offers a comprehensive range of services for the biotechnology, agri-food and cosmetics industries.Customer Service
Pierre Guerin offers a comprehensive range of services for the biotechnology, agri-food and cosmetics industries.
We support users
in maintenance, modernisation and optimisation.
Customer Service
With a dedicated team of 20 project managers and as many technicians, Pierre Guerin's Customer Service department has been working for over 20 years on subjects as varied as boiler making, piping, automation, industrial IT, electromechanics and instrumentation.
When you call on the skills of the Pierre Guerin Service team, you can rely on the experience and expertise of a recognized manufacturer.
Optimising your productivity
With Pierre Guerin as your partner, you can optimize your productivity while reducing your operating costs. Here are the areas in which we can provide you with our expertise:
A missing seal and everything grinds to a halt... Pierre Guérin and its dedicated team can supply you with all the parts you need for your equipment.
And because quality is part of our shared DNA, we deliver your parts with all the certificates required by your industry: CE1935/2004, FDA, USP, material traceability.
Whatever the year of manufacture of your equipment, Pierre Guérin relies on your original construction file and undertakes to supply parts that meet your quality requirements.
If you own a piece of PIERRE GUERIN equipment and would like to obtain information or a spare parts quotation for a component, you can visit our dedicated website:
Do you want to limit the risks of production stoppages or contamination? Pierre Guerin can provide you with a turnkey service for the preventive and corrective maintenance of your equipment.
Our teams can work on all the equipment making up your facilities, from tank boilerwork to agitator maintenance.
And for maximum peace of mind, we provide a complete service including: lifting, identification and supply of parts, maintenance booklets and restart assistance.
For your recurring maintenance needs, Pierre Guerin offers a wide range of contracts to meet your specific requirements.
Are you looking to modify your installations to meet new production requirements?
Our specialist project managers are on hand to understand your needs and define the most appropriate solution, working closely with our automation, boiler-making, agitation and piping design offices.
The solutions we provide include: improving health and personal safety, adding or removing functions, replacing obsolete equipment, etc.
All of Pierre Guérin's expertise will be mobilised to give your equipment a new lease of life.
Pierre Guerin shares his experience as a manufacturer. He is committed to making his know-how and tools available to respond to problems relating to: ageing tank farms, contamination, sterility, cleaning in place, safety, pressurised equipment, locating leaks, optimising agitation or instrumentation.
We also offer metrology services (calibration, thermal mapping, cleaning-in-place and sterility tests) and qualification. These activities are carried out by our Quality Assurance department, which complies with current standards and regulations (GMP, BPF, GAMP, BPE, ATEX, DESP, LNE, etc.).
Are you looking to improve your processes?
Are you looking to improve your processes?